Shipping
We ship using:
FedEx
UPS
USPS
TNT (International)
Currently, orders process with in 48 hours. Build time varies depending on specs.
Returns Refund Policy
Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, you will be subject to a 25% restocking fee if your return request is approved.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we REQUIRE a return authorization number be issued prior to delivering the package back to RaceWorks. Failure to have a return authorization number will result in refused package delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@raceworkscoilovers.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
To return your product, you should mail your product to:
RaceWorks Coilovers
425 W. Valley Blvd #104-139
San Gabriel, CA 91776
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.